Terms & Conditions / Preorder Policy
ABN: 90561744820
Logo designed by Squishy Chicky // IG: squishyy.ar
Payment
We accept major credit cards, PayPal & AfterPay
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Postage
We offer affordable postage options by weight
Ranging from $3.50-$15
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Pre-Order Policy
If your order contains both pre-order products AND items currently in stock, we will withhold your order from dispatch until all pre-order items are in stock or until the official pre order date.
I you would like your in-stock items shipped straight away, please order separately.
Pre-orders that have different release dates will ALSO need to be ordered separately unless you are happy to wait for the final release date.
*Please be aware that this will incur an additional delivery charge which we will kindly ask you to pay before shipping out your order.*
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ETA is subject to change due to supplier, shipping issues, stock availability.
- Paid in full purchase, products will be sent out as soon as they come into stock
ETA is subject to change due to supplier, shipping issues, stock availability.
Products will be packed and shipped within 2 days once confirmation email has arrived.
Products will be posted via Australia post. Tracking will be available and updated.
When posted Australia post has item it is in their hands.
We are not responsible for shipping times and product handling when posted out via Australia post.
Standard Service may take up to 5 to 8 business days.
https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverag
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Returns and Refunds:
We do not accept returns/refunds/exchanges for change of mind
We will accept returns for a full refund providing you:
- Return the item within 7 days of you receiving your items
- The product is in a resell able, sealable condition (in its original packaging)
- You pay for the postage of the product to be returned
As soon as we have received the product back, a full refund (minus postage cost) will be issued into the account you paid from.
This could take up to 3-5 days to go back into your account.
On the rare occasion if we do not receive stock or there is an issue on our end, a full refund will be provided.
To organise a return: please email Kawaii.cc@hotmail.com
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Cancellations:
If you would like to cancel and order BEFORE your items are shipped, please email us with your name, address and order number to Kawaii.CC@hotmail.com
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Privacy Policy:
Kawaii Cards and Collectables use the terms "we" "us" "they" "our" "Kawaii CC" "Kawaii Cards and Collectables" "KawaiiCC.com.au" "kawaii.cc@hotmail.com" throughout our site.
Account information, Credit Card information, Will never be sold or sent out. Whilst we strive to keep your personal information safe, being the internet we cannot guarantee that it will be 100% safe. If for any reason there has been a breach of privacy we will be in contact via email to let you know.
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Single Cards:
If there is a card you are hunting for, let us know and we may be able to help
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If we have not covered any questions or issues, please send us an email at kawaii.cc@hotmail.com