Refund policy

Returns and Refunds:
We do not accept returns/refunds/exchanges for change of mind
We will accept returns for a full refund if the item is damaged providing you:

  • Return the item within 7 days of you receiving your items
  • The product is in a resell able, sealable condition (in its original packaging)
  • You pay for the postage of the product to be returned

As soon as we have received the product back, a full refund (minus postage cost) will be issued into the account you paid from. 
This could take up to 3-5 days to go back into your account. 
On the rare occasion if we do not receive stock or there is an issue on our end, a full refund will be provided.
To organise a return: please email Kawaii.cc@hotmail.com